At Fiona Arte, we are committed to delivering your orders safely and on time. This Shipping Policy outlines the procedures, delivery times, and responsibilities related to shipping our products worldwide.
Order Processing
- Orders are processed within 1–3 business days after confirmation.
- We only accept cash-on-delivery (COD) orders. Payment is collected upon delivery.
Shipping Methods
- We use trusted shipping partners to deliver products worldwide.
- Shipping charges, if any, will be displayed at checkout or communicated before delivery.
Delivery Timeframes
- Domestic orders typically take 3–7 business days to arrive.
- International orders may take 7–21 business days depending on destination and customs procedures.
- Delivery times are estimates and may vary due to holidays, customs delays, or unforeseen circumstances.
Tracking Orders
- Fiona Arte provides tracking details when available. You may contact us at [email protected] for assistance with tracking your order.
Shipping Address
- Customers must provide accurate and complete shipping information.
- Fiona Arte is not responsible for delays or failed deliveries due to incorrect addresses.
Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us immediately at [email protected] with your order details and photos if applicable.
- We will work with our shipping partners to resolve the issue and ensure your satisfaction.
Customs and Duties
- International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Contact Us
For any shipping inquiries, please reach out to us at [email protected]